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Author Kim Scott has seen a lot during her career. She’s run startups, worked at Google for Sheryl Sandberg, and worked at Apple at their famed Apple University.
Along the way she’s made her share of mistakes, but has also picked up what makes leaders at companies like Google and Apple so successful.
She calls this leadership style Radical Candor, and in the next 12 minutes we are going to explore exactly what it means, and how you can use it to become an even more effective leader.
“We’ve got your son, Voss. Give us one million dollars or he dies,”
Chris Voss had spent more than two decades in the FBI, and fifteen years negotiating hostage situations in places like New York, the Philippines and the Middle East.
But that was the strongest opening line he had ever had to face in a negotiation.
That’s because he was at Harvard University sitting across the table from Robert Mnookin, the director of the Harvard Negotiation Project.
He was brought there to see how his field tested techniques would hold up against some of the world’s foremost negotiation experts.
“C’mon. Get me the money or I cut your son’s throat right now,” Mnookin said. Voss gave him a long stare, smiled, and then said “How am I supposed to do that?”
From there, Voss proceeded to dismantle the Harvard negotiators piece by piece by using the techniques he learned in the field.
As it turns out, the techniques that you’ll learn in Never Split the Difference are equally effective in the boardroom or on a sales call as they are in negotiating with terrorists.
Here’s how you can become a master negotiator by forgetting everything you know about negotiation.
Willpower is an elusive thing. Somedays you feel like you have it, and other days you simply can’t resist the urges to eat that second piece of chocolate cake. Don’t worry, you are in good company.
Magician and endurance stunt madman David Blaine is able to will himself through feats that would literally kill most people, like living in a glass box and not eating for 44 days straight.
But between stunts, he seemingly can’t get his life together and gains more than 40 pounds with remarkable mix of bad food and alcohol.
Many scientists believe that there are only two things worth studying so that mankind could improve its collective well-being: intelligence and willpower.
But until recently, it was believed that there was nothing you could do to improve either one. However, in this remarkable book, this myth is exploded.
If you are able to apply the principles you learn here, you might literally be able to transform the trajectory of your life.
But only if you have enough willpower to pay close attention for the next 12 minutes. So buckle up, and get ready for a tour-de-force on what science knows about willpower, and what you can do to use it.
Here’s a question that we’d all like the answer to: What’s the one thing I can do such that by doing it everything else will be easier or unnecessary?”
Why do we ask this? Why do we have to ask this? Fundamentally, it’s because we think we don’t have enough time and consequently distribute our resources so thin that we achieve little or nothing.
In their book “The One Thing”, Gary Keller and Jay Papasan reveal that successful people go small.
They don’t try to do everything, they just focus on the one activity that brings the most reward. They ignore all they could do and focus on what they should do.
Join us for the next ten minutes or so and find out the myths behind doing too much work and why doing just one thing can deliver extraordinary results.
I’d be surprised if you haven’t heard of the 80/20 Principle or Pareto Principle named after the Italian economist Vilfredo Pareto who first noticed the effect.
We all talk about it in general terms but have we considered how using it as a true guiding principle can benefit our businesses and ourselves?
In his book, The 80/20 Principle: the secret of achieving more with less, Richard Koch does just that. He tells us by using the principle as a guiding light we can become more successful.
If we can spot the few cases where the results relative to effort are so much greater than usual, we can become so much more efficient in whatever task we want to accomplish.
I’m sure like me you’ve probably set many goals, in business and in personal life and, unfortunately not quite achieved them.
Well, in her book, Succeed: How We Can Reach our Goals, Dr. Heidi Grant Halvorson tells us anyone can be more successful in reaching their goals.
Based on the findings of several years of research into goal setting she clears the mist and shows us paths we can take to finally reach these goals.
When we see the world’s most successful people in any domain, it’s easy to assume that they were blessed with some otherworldly talent that is out of reach for the rest of us.
But that explanation isn’t enough to explain why some people are successful, and other people are not.
Albert Einstein famously said that “It’s not that I’m so smart, it’s just that I stay with problems longer.”
In the book Grit, Angela Duckworth makes the case that the difference is a combination of passion and perseverance – or, as she calls it, grit.
Join us for the next 10 minutes as we explore what grit actually is, and why it literally means the difference between your success and failure in life.
Ok, it’s pop quiz time. Do you agree or disagree with the following statements…
1. You are a certain kind of person, and there’s not too much you can do to change that.
2. No matter what kind of person you are, you can always change substantially.
3. You can do things differently, but the important parts of who you are can’t really be changed.
4. You can always change basic things about the kind of person you are.
Did you find yourself agreeing with #1 and #3? Or more with #2 and #4?
If you connected more with #1 and #3, you have a fixed mindset when it comes to your personality traits. You guys stick around after class, we’ve got some homework to do.
There are other ways you can have a fixed mindset, though. You might think that your intelligence is fixed, or that your athletic ability sf fixed, or even your relationships skills are what they will be for the rest of your life.
As Carol Dweck, the author of Mindset and professor of psychology at Stanford University would tell us, the mindset you take on will have an enormous impact on the trajectory of your life.
So if you found yourself identifying more with the growth mindset, congratulations, you are more likely to live a more happy and fulfilled life.
But if you found yourself identifying more with the fixed mindset, does that mean you should just throw in the towel?
No, because there’s good news here for you too. Because the only person who decides what mindset you adopt in your life is you. And guess who has the power to change it?
In the next 10 minutes we are going to take a journey inside the two mindsets, and understand exactly how you can start building a better life by utilizing a growth mindset in everything you do.
Why is it that we can like or dislike people long before we know much about them?
Why is it we distrust strangers without knowing why?
Why on the other hand do we give too much weight to the information that’s right in front of us, while failing to consider the information that’s just offstage?
These are the problems that Chip and Dan Heath have set out to address in their book Decisive. How can we do better?
The Heath brothers believe we need a process to help us make decisions – to be more decisive.
So join us for ten minutes or so to find out exactly what that process is and how it can help us make better choices in life and work.
Verne Harnish is the founder and CEO of Gazelles, a global executive education and coaching company with over 210 partners on six continents.
He’s been at it for three decades, and his book Mastering The Rockefeller Habits has been used by thousands of companies world-wide to learn and apply the tools they need in order to profitably run a fast-growing company.
This book is heavy on “how-to”, which means we have a lot of ground to cover.
Let’s get started.
Work hard. Become successful. Then be happy.
That’s a formula that you’ve probably heard and seen before, many, many times. It’s a formula that’s ingrained in our culture.
Lose 5 pounds, then you’ll be happy. Get a new car, then you’ll be happy. Hit your sales target this quarter, then you’ll be happy.
The only problem with this formula is that it isn’t true.
If it was true, then every student who receives an acceptance letter to the school of their dreams, or employee that receives a promotion, or achieved any goal of any kind should be happy.
But there is always the next thing to achieve, which leads to an endless cycle of searching for happiness in all the wrong places.
Consider this quote from the actor Jim Carrey:
“I think everybody should get rich and famous and do everything they ever dreamed of so they can see that it’s not the answer.”
Luckily for us, Shawn Achor is here to give us the inside scoop on how happiness actually works, and why we’ve got the formula exactly backwards – that happiness and optimism actually fuel performance, and is not the result of it.
The 7 principles you are about to learn are the culmination of Achor’s life work and research on 1,600 Harvard students, and dozens of Fortune 500 companies worldwide.
So buckle up, and get ready to learn how to be happy, so you can be more successful.
Back when Google was still considered a startup, companies from around the world would emulate their corporate culture.
They saw the surface items – the free food, ping pong tables and wifi shuttles – and put them in place in their companies too.
But they forgot to look under the hood, where the real culture lived. As Larry Page and Sergey Brin once said, “Our main benefit is a workplace with important projects, where employees can contribute and grow.”
As Teresa Amabile and Steven Kramer tell us in the Progress Principle, the secret to great culture and performance is to create the conditions for great inner work life.
The conditions that help foster positive emotions, internal motivation, and favorable perceptions of colleagues and the work itself.
Their research revealed that the secret to amazing performance is empowering talented people to succeed at meaningful work.
There are 3 types of events that need to be in place in order to get this performance – progress (events signifying progress), catalysts (events supporting the work), and nourishers (events supporting the person.)
We’ll look at each in turn, but by far the most important of those three is progress. Hence the title of the book.
Let’s get started.
The Wall Street Journal has called this book “the most influential business book of the century” and it’s certainly one of the most recognized.
Despite being written a number of years ago, it still remains an insightful and thought-provoking reference for today’s leaders.
Join us for the next ten minutes or so while we revisit the ideas of the late Dr. Stephen Covey and their alignment to today’s world.
At the nub of Covey’s habits is a progression through dependency. He implies there are three progressive levels.
Dependence is the paradigm of third party care. You support me and tell me what to do and think. If things go wrong, you’re to blame.
Independency is the paradigm of me. I’ll look after myself. I’ll decide what to do. I’m responsible.
Interdependency is the paradigm of us. Let’s work on this together. Two minds are better than one.
Life is interdependent. If I’m interdependent, I am self-reliant and capable, but I also realize that you and I working together can accomplish far more than I could accomplish alone.
Covey’s first three habits focus on the move from dependency to independency. Habits 4 to 6 support the move from independence to the advantages of interdependency. The seventh habit keeps us there.
The year was 1937, and the Great Depression was ravaging the world.
Things were particularly tough in the United States, where the unemployment rate was as high as 25%, up from an average of 5% before that fateful day in 1929.
So when Napoleon Hill published his book Think and Grow Rich, people ate it up. It gave them hope that they could take control of their financial future by learning and applying his 14 principles.
It sold out its first print run in three weeks, and by the time the Depression was over, it sold more than 1 million copies.
Along with How To Win Friends and Influence People (which was published a year earlier by Dale Carnegie), it became one of the first best-selling personal development books.
To date it has sold over 100 million copies, and is widely considered to be one of the best personal development books ever published.
Let’s dive in to the 14 principles that Hill tells us we need to learn if we want to be rich.
So here’s the deal. Depending on where you are reading this from, you can expect to live anywhere from 70 to 84 years on this earth. As technology and medicine advances, these numbers have nowhere to go but up.
If you’ve ever had a conversation with somebody who is old enough to be grappling with their mortality, you’ve probably debated the pros and cons of living past the century mark.
Nobody wants to kick the bucket just yet, but will life be worth living if you are a hundred and twenty years old?
It’s easy to talk about hypothetically, of course. But what if I asked you whether or not your life is worth living right now?
That’s the question I was faced with when reading Flow: The Psychology of Optimal Experience, by Mihaly Csikszentmihalyi, and it’s the question that I’m hoping that you and I can take a few minutes to wrestle with together here today.